How to Update Your Billing Information

Keeping your billing details up to date ensures uninterrupted service and successful payment processing. Here’s how to update your contact and payment information through the Zentec client area.

 

✅ Step 1: Log in to Your Client Area

 

✅ Step 2: Update Your Contact Information

  1. In the top-right corner, click on your name or profile icon

  2. Select Edit Account Details

  3. Update fields such as:

    • First and Last Name

    • Company Name (if applicable)

    • Billing Address

    • Email address

    • Phone number

  4. Click Save Changes

✅ This information will appear on future invoices and communications.

 

✅ Step 3: Update Your Payment Method

  1. Go to Billing > Payment Methods

  2. You’ll see your current saved method (if any)

  3. Click Add New Credit Card or Edit Existing Method

  4. Enter your new card details or switch to another method (e.g. PayPal)

  5. Click Save

???? You can also set a default payment method for auto-pay.

 

✅ Step 4: Review Invoice Settings (Optional)

  • Go to Billing > My Invoices

  • Ensure your updated details appear correctly on your documents

  • You can download an invoice PDF to confirm the changes

 

ℹ️ Need Help?

If you encounter any issues updating your account or payment method, open a billing ticket under Support > Submit a Ticket — our team will assist you promptly.

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