Transferring your domain to Zentec allows you to manage both your hosting and your domain in one place, with easier billing and support. Here’s how to complete the transfer in a few steps.

✅ Step 1: Prepare Your Domain for Transfer

Before initiating the transfer, go to your current domain registrar and:

• Unlock the domain name

• Disable WHOIS privacy (if enabled)

• Obtain your domain transfer (EPP) code

• Make sure the domain is at least 60 days old and not expired

• Confirm that your contact email is up to date (you’ll receive a confirmation link)

✅ Step 2: Start the Transfer on Zentec

1. Go to: https://zentecsolutions.ca/billing

2. Click on Domains → Transfer Domain to Us

3. Enter your domain name and the EPP code

4. Complete the checkout process (a one-year renewal fee will apply)

✅ Step 3: Approve the Transfer

• Check your email (used as domain admin contact)

• You’ll receive a confirmation email from the current registrar or registry

• Approve the transfer by clicking the verification link

✅ Step 4: Wait for Completion

• The transfer typically takes 5 to 7 days to complete

• You’ll receive a confirmation email from Zentec when it’s done

✅ Once the transfer is complete, you’ll be able to manage DNS, renewals, and settings directly from your Zentec client area.

ℹ️ Important Notes:

• The domain's expiration date will be extended by one year after a successful transfer

• Some domain extensions (.ca, .uk, etc.) have additional rules — contact us if unsure

• If the transfer fails, no fees will be charged, and you can retry after fixing the issue

Need help? Feel free to open a support ticket — our team will guide you step by step.