At Zentec Solutions, we want your website to reflect your vision. Each development package includes a number of revision rounds, depending on your plan.
Here’s how to submit your revision requests effectively and avoid delays:
✅ Step 1: Understand What Counts as a Revision
A revision is a change to the content or layout that was already included in your approved project scope.
✅ Examples of accepted revisions:
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Replacing text or images
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Adjusting layout or alignment
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Updating a phone number, link, or address
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Minor design tweaks (font, color, button size)
❌ Not considered a revision:
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Adding new pages or functionalities
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Rebuilding sections that were previously approved
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Changing the entire structure after final approval
These may require a new quote.
✅ Step 2: Check Your Plan’s Revision Limit
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Basic Website Package: 1 round of revision
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Standard Package: 2 rounds of revisions
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Premium / Custom Projects: Up to 3 rounds or as stated in your agreement
???? A “round” includes all changes submitted together. Make sure to group your edits before sending.
✅ Step 3: Submit Your Revision Request
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Log in to https://zentecsolutions.ca/billing
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Go to Support > Submit a Ticket
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Select Website Development department
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Include:
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Your domain or project name
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A clear list of requested changes
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Screenshots or examples if possible
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Indicate if this is your 1st, 2nd, or 3rd round of revision
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✅ Step 4: Wait for Implementation
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Standard revision turnaround: 2–4 business days
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You’ll be notified by email once your updates are live
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Review and confirm before requesting further edits
???? Tips for a Smooth Revision Process
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Be specific and concise
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Group all your edits into one message per round
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Use screenshots with annotations for visual feedback
⚠️ Out of Revisions?
If you’ve reached your revision limit, don’t worry — you can request additional updates. We’ll provide a quote before proceeding.
Still have questions? Reach out through your client area — we’re here to help.
