Need an invoice before placing an order? Want your invoice customized for your company or accounting requirements? Zentec can generate pro forma or custom invoices on request.

Here’s how it works:

✅ What is a Pro Forma Invoice?

A pro forma invoice is a preliminary bill issued before payment. It shows the total amount due and a breakdown of services, but it is not a legally binding document until paid.

You might request one for:

• Internal purchase approvals

• Budgeting purposes

• Bank or financing requirements

✅ Step 1: Submit a Request

To get a pro forma or custom invoice:

1. Log in to https://zentecsolutions.ca/billing

2. Go to Support > Submit a Ticket

3. Choose the Billing department

4. Include the following details:

   • Type of invoice (Pro Forma / Custom)

   • List of products or services required

   • Billing period (monthly, annually, etc.)

   • Your company name and full billing address

   • Any additional notes or formatting requests

✅ Step 2: Receive and Review Your Invoice

• The billing team will generate the invoice manually within 1 business day

• You’ll receive a PDF by email and the invoice will appear in your client area under Billing > My Invoices

✅ Step 3: Complete Payment (if applicable)

• If you're satisfied, you can proceed with payment directly from your client area

• Once paid, the invoice becomes official and services will be activated accordingly

???? Notes for Custom Invoices:

• Need your business tax number or special references shown? Just mention it in the request

• We can also split or group services under one invoice upon request

ℹ️ Questions?

If you’re not sure how to describe what you need, our billing support team can help format your invoice properly. Just open a ticket and we’ll guide you through it.