Keeping your billing details up to date ensures uninterrupted service and successful payment processing. Here’s how to update your contact and payment information through the Zentec client area.
✅ Step 1: Log in to Your Client Area
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Enter your login credentials (email and password)
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Click Login
✅ Step 2: Update Your Contact Information
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In the top-right corner, click on your name or profile icon
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Select Edit Account Details
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Update fields such as:
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First and Last Name
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Company Name (if applicable)
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Billing Address
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Email address
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Phone number
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Click Save Changes
✅ This information will appear on future invoices and communications.
✅ Step 3: Update Your Payment Method
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Go to Billing > Payment Methods
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You’ll see your current saved method (if any)
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Click Add New Credit Card or Edit Existing Method
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Enter your new card details or switch to another method (e.g. PayPal)
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Click Save
???? You can also set a default payment method for auto-pay.
✅ Step 4: Review Invoice Settings (Optional)
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Go to Billing > My Invoices
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Ensure your updated details appear correctly on your documents
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You can download an invoice PDF to confirm the changes
ℹ️ Need Help?
If you encounter any issues updating your account or payment method, open a billing ticket under Support > Submit a Ticket — our team will assist you promptly.